Configurable event-based automation architecture for cloud-based collaboration platforms

ABSTRACT

Scalable architectures, systems, and services are provided herein for generating jobs by applying user-specified rules to events in an action log framework (ALF) stream is disclosed. More specifically, collaboration environments can include features or mechanisms that allow end-users or collaborators to perform a variety of actions such as, for example, file uploads and previews, or collaboration operations such as, for example, task assignment and comments. These actions can be captured or logged by an action log framework and, as described herein, automatically translated into one or more jobs by applying customizable user-specified rules.

BACKGROUND

As electronic and digital content use in enterprise settings and/or other organizational settings has become the preferred mechanism for project, task, and work flow management, so has the need for streamlined collaboration and sharing of digital content and documents. In such collaboration environments, multiple users share, access, and otherwise perform actions or tasks on content and files in shared workspaces.

When a user performs an action on a file in a collaboration environment, a corresponding job can be scheduled. For example, in response to a file being uploaded, the file might responsively be scanned. However, current automation architectures for collaboration environments provide a mechanism to kick of the jobs at the front-end (e.g., at the web or application servers). Unfortunately, these architectures are not easily scalable and do not provide for user customizations of the jobs to be performed responsive to particular actions in a distributed computing environment.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 illustrates a diagram of an example system having a host server of a cloud service and/or cloud storage accounts in a configurable event-based automation architecture.

FIG. 2 depicts a diagram of an example web-based or online collaboration platform deployed in an enterprise or other organizational setting for organizing work items and workspaces, as one example of a hosted cloud service and/or cloud storage accounts in a configurable event-based automation architecture.

FIG. 3 depicts a diagram of an example workspace in a cloud-based, online or web-based collaboration environment accessible by multiple collaborators through various devices authorized to access the work space.

FIG. 4 depicts a diagram illustrating an example event-based automation architecture for cloud-based collaboration platforms including a user-configurable back-end event-based automation engine.

FIG. 5 depicts a diagram illustrating example event-based automation engine including a rule-based engine and a computing platform.

FIG. 6 depicts a block diagram illustrating example components of a rule manager of a rule-based engine for automatically translating events into one or more job requests based on user (or administrator) specified rules.

FIG. 7 depicts a block diagram illustrating example components of a job manager of a computing platform for queuing jobs and ensuring job execution.

FIG. 8 depicts a data flow diagram illustrating an example process for automatically translating events into one or more job requests based on user (or administrator) specified rules, according to an embodiment.

FIG. 9 depicts a flow diagram illustrating an example process for generating and storing a rule, according to an embodiment.

FIG. 10 depicts a flow diagram illustrating an example process for queuing jobs and ensuring job execution, according to an embodiment.

FIG. 11 depicts a diagram illustrating another example event-based automation engine including a rule-based engine and a computing platform.

FIGS. 12A and 12B depict an example sequence diagram illustrating operation and signaling of the various components of an event-based automation engine including a rule-based engine and a computing platform, according to an embodiment.

FIG. 13 depicts a diagrammatic representation of a machine in the example form of a computer system within which a set of instructions, for causing the machine to perform any one or more of the methodologies discussed herein, may be executed.

DETAILED DESCRIPTION

The following description and drawings are illustrative and are not to be construed as limiting. Numerous specific details are described to provide a thorough understanding of the disclosure. However, in certain instances, well-known or conventional details are not described in order to avoid obscuring the description. References to one or an embodiment in the present disclosure can be, but not necessarily are, references to the same embodiment; and, such references mean at least one of the embodiments.

Reference in this specification to “one embodiment” or “an embodiment” means that a particular feature, structure, or characteristic described in connection with the embodiment is included in at least one embodiment of the disclosure. The appearances of the phrase “in one embodiment” in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. Moreover, various features are described which may be exhibited by some embodiments and not by others. Similarly, various requirements are described which may be requirements for some embodiments but not other embodiments.

The terms used in this specification generally have their ordinary meanings in the art, within the context of the disclosure, and in the specific context where each term is used. Certain terms that are used to describe the disclosure are discussed below, or elsewhere in the specification, to provide additional guidance to the practitioner regarding the description of the disclosure. For convenience, certain terms may be highlighted, for example using italics and/or quotation marks. The use of highlighting has no influence on the scope and meaning of a term; the scope and meaning of a term is the same, in the same context, whether or not it is highlighted. It will be appreciated that same thing can be said in more than one way.

Consequently, alternative language and synonyms may be used for any one or more of the terms discussed herein, nor is any special significance to be placed upon whether or not a term is elaborated or discussed herein. Synonyms for certain terms are provided. A recital of one or more synonyms does not exclude the use of other synonyms. The use of examples anywhere in this specification including examples of any terms discussed herein is illustrative only, and is not intended to further limit the scope and meaning of the disclosure or of any exemplified term. Likewise, the disclosure is not limited to various embodiments given in this specification.

Without intent to limit the scope of the disclosure, examples of instruments, apparatus, methods and their related results according to the embodiments of the present disclosure are given below. Note that titles or subtitles may be used in the examples for convenience of a reader, which in no way should limit the scope of the disclosure. Unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this disclosure pertains. In the case of conflict, the present document, including definitions will control.

Scalable architectures, systems, and services are provided herein for generating jobs by applying user-specified rules to events in an action log framework (ALF) stream is disclosed. More specifically, collaboration environments can include features or mechanisms that allow end-users or collaborators to perform a variety of actions such as, for example, file uploads and previews, or collaboration operations such as, for example, task assignment and comments. These actions can be captured or logged by an action log framework and, as described herein, automatically translated into one or more jobs by applying customizable user-specified rules.

In one embodiment, the scalable architectures facilitate support for a dynamic set of customizable rule conditions and job descriptions. The scalable architectures are distributed and fault tolerant.

DEFINITIONS

Action: A user action can include, for example, file operation actions like uploads or previews, as well as collaboration operations like task assignment and comments. The user actions are logged by the action log framework.

Job: A job consists of asynchronous work that needs to be executed as a result of an action. For example, a job can include notification to a user or conversion of a specific file. The jobs are described using a set of parameters specific to the work to be executed, as well as the action log data of the event that triggered the job and any routing information required.

Rule: A rules defines what jobs are generated given a particular action. More than one rule can be triggered given an action and multiple jobs can be generated from a single rule.

Rule Manager: A rule manager is responsible for managing rules and applying rules to incoming actions. The jobs generated are forwarded to the job manager.

Job Manager: A job manager is responsible for tracking job statuses and distributing work to worker machines.

Embodiments of the present disclosure describe an architecture including systems and methods for configurable event-based automation in a cloud-based collaboration platform or environment.

FIG. 1 illustrates an example diagram of a system having a host server 100 of a cloud service and/or cloud storage accounts in a configurable event-based automation architecture.

The client devices 102 can be any system and/or device, and/or any combination of devices/systems that is able to establish a connection, including wired, wireless, cellular connections with another device, a server and/or other systems such as host server 100 and/or notification server 150. Client devices 102 will typically include a display and/or other output functionalities to present information and data exchanged between among the devices 102 and/or the host server 100 and/or notification server 150.

For example, the client devices 102 can include mobile, hand held or portable devices or non-portable devices and can be any of, but not limited to, a server desktop, a desktop computer, a computer cluster, or portable devices including, a notebook, a laptop computer, a handheld computer, a palmtop computer, a mobile phone, a cell phone, a smart phone, a PDA, a Blackberry device, a Treo, a handheld tablet (e.g. an iPad, a Galaxy, Xoom Tablet, etc.), a tablet PC, a thin-client, a hand held console, a hand held gaming device or console, an iPhone, and/or any other portable, mobile, hand held devices, etc. running on any platform or any operating system (e.g., Mac-based OS (OS X, iOS, etc.), Windows-based OS (Windows Mobile, Windows 7, etc.), Android, Blackberry OS, Embedded Linux platforms, Palm OS, Symbian platform. In one embodiment, the client devices 102, host server 100, and app server 110 are coupled via a network 106. In some embodiments, the devices 102 and host server 100 may be directly connected to one another.

The input mechanism on client devices 102 can include touch screen keypad (including single touch, multi-touch, gesture sensing in 2D or 3D, etc.), a physical keypad, a mouse, a pointer, a track pad, motion detector (e.g., including 1-axis, 2-axis, 3-axis accelerometer, etc.), a light sensor, capacitance sensor, resistance sensor, temperature sensor, proximity sensor, a piezoelectric device, device orientation detector (e.g., electronic compass, tilt sensor, rotation sensor, gyroscope, accelerometer), or a combination or variation of the above.

Signals received or detected indicating user activity at client devices 102 through one or more of the above input mechanism, or others, can be used in the disclosed technology by various users or collaborators (e.g., collaborators 108) for accessing, through network 106, a web-based collaboration environment or online collaboration platform (e.g., hosted by the host server 100).

The collaboration platform or environment hosts workspaces with work items that one or more users can access (e.g., view, edit, update, revise, comment, download, preview, tag, or otherwise manipulate, etc.). A work item can generally include any type of digital or electronic content that can be viewed or accessed via an electronic device (e.g., device 102). The digital content can include .pdf files, .doc, slides (e.g., Powerpoint slides), images, audio files, multimedia content, web pages, blogs, etc. A workspace can generally refer to any grouping of a set of digital content in the collaboration platform. The grouping can be created, identified, or specified by a user or through other means. This user may be a creator user or administrative user, for example.

In general, a workspace can be associated with a set of users or collaborators (e.g., collaborators 108) which have access to the content included therein. The levels of access (e.g., based on permissions or rules) of each user or collaborator to access the content in a given workspace may be the same or may vary among the users. Each user may have their own set of access rights to every piece of content in the workspace, or each user may be different access rights to different pieces of content. Access rights may be specified by a user associated with a work space and/or a user who created/uploaded a particular piece of content to the workspace, or any other designated user or collaborator.

In general, the collaboration platform allows multiple users or collaborators to access or collaborate efforts on work items such each user can see, remotely, edits, revisions, comments, or annotations being made to specific work items through their own user devices. For example, a user can upload a document to a work space for other users to access (e.g., for viewing, editing, commenting, signing-off, or otherwise manipulating). The user can login to the online platform and upload the document (or any other type of work item) to an existing work space or to a new work space. The document can be shared with existing users or collaborators in a work space.

A diagrammatic illustration of the online collaboration environment and the relationships between workspaces and users/collaborators are illustrated with further reference to the example of FIG. 2. A diagrammatic illustration of a workspace having multiple work items with which collaborators can access through multiple devices is illustrated with further reference to the example of FIG. 3.

In one embodiment, client devices 102 communicate with the host server 100 and/or people search engine 150 over network 106. In general, network 106, over which the client devices 102, the host server 100, and/or people search engine 150 communicate, may be a cellular network, a telephonic network, an open network, such as the Internet, or a private network, such as an intranet and/or the extranet, or any combination thereof. For example, the Internet can provide file transfer, remote log in, email, news, RSS, cloud-based services, instant messaging, visual voicemail, push mail, VoIP, and other services through any known or convenient protocol, such as, but is not limited to the TCP/IP protocol, Open System Interconnections (OSI), FTP, UPnP, iSCSI, NSF, ISDN, PDH, RS-232, SDH, SONET, etc.

The network 106 can be any collection of distinct networks operating wholly or partially in conjunction to provide connectivity to the client devices 102 and the host server 100 and may appear as one or more networks to the serviced systems and devices. In one embodiment, communications to and from the client devices 102 can be achieved by, an open network, such as the Internet, or a private network, such as an intranet and/or the extranet. In one embodiment, communications can be achieved by a secure communications protocol, such as secure sockets layer (SSL), or transport layer security (TLS).

In addition, communications can be achieved via one or more networks, such as, but are not limited to, one or more of WiMax, a Local Area Network (LAN), Wireless Local Area Network (WLAN), a Personal area network (PAN), a Campus area network (CAN), a Metropolitan area network (MAN), a Wide area network (WAN), a Wireless wide area network (WWAN), enabled with technologies such as, by way of example, Global System for Mobile Communications (GSM), Personal Communications Service (PCS), Digital Advanced Mobile Phone Service (D-Amps), Bluetooth, Wi-Fi, Fixed Wireless Data, 2G, 2.5G, 3G, 4G, IMT-Advanced, pre-4G, 3G LTE, 3GPP LTE, LTE Advanced, mobile WiMax, WiMax 2, WirelessMAN-Advanced networks, enhanced data rates for GSM evolution (EDGE), General packet radio service (GPRS), enhanced GPRS, iBurst, UMTS, HSPDA, HSUPA, HSPA, UMTS-TDD, 1xRTT, EV-DO, messaging protocols such as, TCP/IP, SMS, MMS, extensible messaging and presence protocol (XMPP), real time messaging protocol (RTMP), instant messaging and presence protocol (IMPP), instant messaging, USSD, IRC, or any other wireless data networks or messaging protocols.

A diagrammatic illustration of the cloud-based environment (e.g., collaboration environment) and the relationships between workspaces and users/collaborators are illustrated with further reference to the example of FIG. 2. A diagrammatic illustration of a workspace having multiple work items with which collaborators can access through multiple devices is illustrated with further reference to the example of FIG. 3.

In one embodiment, actions performed on work items or other activities that occur in a workspace can be detected in real time or in near real time. The host server can generate notifications or notification events for one or more of the plurality of activities and select one or more recipients for each notification. Various mechanisms or external messaging applications can then be used to notify users or collaborators, including through the web interface to access the collaboration platform, via email, and/or SMS, for example.

In one embodiment, the host server can comprise a distributed system including both front-end and back-end components (systems). Although not shown, the host server can include an action log, an event dispatcher, one or more processors, one or more databases, and one or more real time clients. Together these components are generally referred to herein as an “action log framework” (ALF). Components of the ALF may reside in the front-end systems, the back-end systems, or a combination thereof.

In one embodiment, the event dispatcher (also referred to as the event manager dispatcher, see e.g., FIG. 10), accumulates events and dispatches and/or otherwise distributes the events to one or more rule managers. As described herein, the event-based automation engine includes a rule-based engine to automatically translated each event into one or more jobs based on user-specified rules (e.g., administrator-specified rules) and the job manager

FIG. 2 depicts a diagram of a web-based or online collaboration platform deployed in an enterprise or other organizational setting 250 for organizing work items 215, 235, 255 and workspaces 205, 225, 245, as one example of a hosted cloud file sharing, collaboration service and/or cloud storage service in a configurable event-based automation architecture.

The web-based platform for collaborating on projects or jointly working on documents can be used by individual users and shared among collaborators. In addition, the collaboration platform can be deployed in an organized setting including but not limited to, a company (e.g., an enterprise setting), a department in a company, an academic institution, a department in an academic institution, a class or course setting, or any other types of organizations or organized setting.

When deployed in an organizational setting, multiple workspaces (e.g., workspace A-N) may be created to support different projects or a variety of work flows. Each workspace may have its own associate work items. For example, work space A 205 may be associated with work items 215, work space B 225 may be associated with work items 235, and work space N may be associated with work items 255. The work items 215, 235, and 255 may be unique to each work space but need not be. For example, a particular word document may be associated with only one work space (e.g., work space A 205) or it may be associated with multiple work spaces (e.g., Work space A 205 and work space B 225, etc.).

In general, each work space has a set of users or collaborators associated with it. For example, work space A 205 is associated with multiple users or collaborators 206. In some instances, work spaces deployed in an enterprise may be department specific. For example, work space B may be associated with department 210 and some users shown as example user A 208 and workspace N 245 may be associated with departments 212 and 216 and users shown as example user B 214.

Each user associated with a work space may generally access the work items associated with the work space. The level of access may depend on permissions associated with the specific work space, and/or with a specific work item. Permissions may be set for the work space or set individually on a per work item basis. For example, the creator of a work space (e.g., one of user A 208 who creates work space B) may set one permission setting applicable to all work items 235 for other associated users and/or users associated with the affiliate department 210, for example. Creator user A 208 may also set different permission settings for each work item, which may be the same for different users, or varying for different users.

In each work space A, B, . . . , N, when an action is performed on a work item by a given user or any other activity is detected in the work space, other users in the same work space may be notified (e.g., in real time or in near real time, or not in real time). Activities which trigger real time notifications can include, by way of example but not limitation, adding, deleting, or modifying collaborators in the work space, uploading, downloading, adding, deleting a work item in the work space, creating a discussion topic in the work space.

In some embodiments, items or content (content items) downloaded or edited in accordance with the techniques described in the present disclosure can cause notifications to be generated. Such notifications can be sent to relevant users to notify them of actions surrounding a download, an edit, a change, a modification, a new file, a conflicting version, an upload of an edited or modified file. Additionally, as discussed above, actions performed on the content items can be maintained by an ALF system.

In one embodiment, in a user interface of the web-based collaboration platform where notifications are presented, users can, via the user interface, create action items (e.g., tasks) and delegate the action items to other users including collaborators pertaining to a work item 215, for example. The collaborators 206 may be in the same workspace A 205 or the user may include a newly invited collaborator. Similarly, in the same user interface where discussion topics can be created in a work space (e.g., work space A, B or N, etc.), actionable events on work items can be created and/or delegated/assigned to other users such as collaborators of a given work space 206 or other users. Through the same user interface, task status and updates from multiple users or collaborators can be indicated and reflected. In some instances, the users can perform the tasks (e.g., review or approve or reject, etc.) via the same user interface.

FIG. 3 depicts an example diagram of a workspace 302 in an online or web-based collaboration environment accessible by multiple collaborators 322 through various devices authorized to access the work space.

Each of users 316, 318, and 320 may individually use multiple different devices to access and/or manipulate work items 324 (e.g., content items) in the work space 302 with which they are associated with. For example users 316, 318, 320 may be collaborators on a project to which work items 324 are relevant. Since the work items 324 are hosted by the collaboration environment (e.g., a cloud-based environment), each user may access the work items 324 anytime, and from any physical location using any device (e.g., including devices they own or any shared/public/loaner device).

Work items to be edited or viewed may be accessed from the workspace 302 in accordance with the platform and/or application independent mechanisms. Users may also be notified of access, edit, modification, and/or upload related-actions performed on work items 324 by other users or any other types of activities detected in the work space 302. For example, if user 316 modifies a document, one or both of the other collaborators 318 and 320 can be notified of the modification in real time, or near real-time, or not in real time. The notifications can be sent through any of all of the devices associated with a given user, in various formats including, one or more of, email, SMS, or via a pop-up window in a user interface in which the user uses to access the collaboration platform. In the event of multiple notifications, each notification may be depicted preferentially (e.g., ordering in the user interface) based on user preferences and/or relevance to the user (e.g., implicit or explicit).

For example, a notification of a download, access, read, write, edit, or upload related activities may be presented in a feed stream among other notifications through a user interface on the user device according to relevancy to the user determined based on current or recent activity of the user in the web-based collaboration environment.

In one embodiment, a notification feed stream includes updates when an invited user accepts an invitation and/or successfully creates a new account through receipt of an invitation from an existing user. The invited user, upon creation of the new account, receives the account having enhanced features. The new user can automatically be connected to the existing user who sent the invitation. The system can also automatically prompt both users to query they wish to be collaborators in a common work space.

Work items hosted by a collaboration environment (e.g., a cloud-based collaboration environment) can be accessed by users (e.g., users 316, 318, and 320) via multiple different devices (e.g., devices 304-314) for viewing, editing, processing or performing other manipulations on work items. The devices can include applications for accessing a server hosting a cloud-based platform or service or other backend web services (hereinafter “cloud-based collaboration platform application”) and applications for viewing, editing, processing, or performing other manipulations on work items. The communication between such applications are generally facilitated by a communication mechanism of the OS. For example, in Android OS, the communication mechanism is based on “Intents”. As previously described, the underlying communication mechanism are generally insecure, and any data passed between applications are visible to all other application on a device.

FIG. 4 depicts a diagram illustrating an example event-based automation architecture 400 for a cloud-based collaboration platform 405 including a user-configurable back-end event-based automation engine 430. As shown, the event-based automation architecture 400 can include various client (or user or administer) systems 410 and the cloud-based collaboration platform 405. Notably, as illustrated and discussed in the example of FIG. 4, placement of the event-based automation engine 430 in the back-end of the cloud-based architecture provides for scalability.

In one embodiment, the cloud-based collaboration platform 405 can include the host server 100 and/or the notification server 150 of FIG. 1. The cloud-based collaboration platform 405 can include various front-end system(s) and back-end system(s) that can be physically and/or functionally distributed. As shown, the cloud-based collaboration platform 405 includes front-end system 420 (e.g., a web server), a back-end even-based automation engine 430, and various data warehouse(s) 440. The client systems 410 can be configured to communicate via the network 406 a with the front-end system(s) 420. Similarly, the front-end system(s) 420 can be configured to communicate with the client or user system(s) 410 and the event-based automation engine 430 via the network 406 b, and the event-based automation engine 430 can be configured to communicate with the front-end system(s) 420 via the network 406 b and the data warehouses 440.

Additionally, in some embodiments an administrator system 410 can be configured to bypass the front-end systems in order to directly submit a job, determine the status of a job, kill a job, etc. via a web interface or application program interface built into the event-based automation engine 430.

In one embodiment, the front-end system(s) 420 can include various web applications and/or web servers. Additionally, in some embodiments, the front-end system(s) 420 can provide ALF events to the event-based automation engine 430. As discussed in greater detail with reference to FIG. 5, the back-end event-based automation engine can include a rule-based engine and a computing platform. The rules-based engine can be configured to manage user-defined (or specified) rules and apply the rules to incoming ALF events. The computing platform includes a jobs manager configured to generate jobs based on job requests, track the job statuses, and distribute work to workers. The various components, functions, and or tools that can be associated with and/or included within an event-based automation engine are discussed in greater detail with reference to FIG. 5.

FIG. 5 depicts a diagram illustrating example event-based automation engine 530 including a rule-based engine and a computing platform. As shown in the example of FIG. 5, The rules-based engine includes an action log 505, an administrator interface 510, a rule manger 520, and a rule database 525. The computing platform includes a direction application program interface (API) 530, a jobs manager 520, multiple storage databases 545 and 546, and multiple workers 550A-N.

The rule manager 520 can include any system and/or service that is configured to receive incoming ALF events and apply rules to the events to generate corresponding job requests and send the job requests to the jobs manager 540. The administrator interface allows administrative user to generate (or set) rules which are then stored, by the rule manager 520, in the rules database 525. An example rules manager is discussed in greater detail with reference to FIG. 6.

The jobs manager 540 can, among other functions, receive job requests from the rule manager, generate jobs corresponding to job requests, determine relevant queues for jobs, route jobs to relevant queues for performance by workers, and track and/or otherwise monitor the status of each of the jobs. In addition to supporting content workflow, the job manager is also intended to be a general-purpose job system that can provide asynchronous job execution for other services. An example jobs manager is discussed in greater detail with reference to FIG. 7. The workers 550A-N can comprise distributed machines or computers in one or more computer clusters.

FIG. 6 depicts a block diagram illustrating example components of a rule manager 600 of a rule-based engine. The rule manager 600 can be configured to automatically translate ALF events into one or more job requests based on user (or administrator) specified rules. The rule manager 600 can be, for example, rule manager 520 of FIG. 5, although alternative configurations are possible.

The rule manager 600 can include an administrator interface 605, a rule generation/definition engine 610, an action/event interface 615, a parsing engine 620, a rule matching/section engine 630, and a job request generation engine 640. The parsing engine 620 can include an event type parser 622 and an enterprise identifier (ID) parser 624. As shown in the example of FIG. 6, the rule manager also includes a rules database (DB) 650. Additional or fewer components/modules/engines can be included in the rule manager 600 and/or in each illustrated component/module/engine. Further, although illustrated as included as part of the rule manager 600, the components/modules/engines and/or the rules database 650 can be physically and/or functionally distributed.

One embodiment of the rule manager 600 includes the administrator interface 605. The administrator interface 605 can comprise any interface configured to facilitate setting and/or generation of the user-defined rules by an administer. For example, the administrator interface 605 can include a network interface having a networking module that enables the rule manager 600 to mediate data in a network with an entity that is external to the rule manager 600, through any known and/or convenient communications protocol supported by the host and the external entity. The network interface can include one or more of a network adaptor card, a wireless network interface card (e.g., SMS interface, WiFi interface, interfaces for various generations of mobile communication standards including but not limited to 1G, 2G, 3G, 3.5G, 4G, LTE, etc.,), Bluetooth, a router, an access point, a wireless router, a switch, a multilayer switch, a protocol converter, a gateway, a bridge, bridge router, a hub, a digital media receiver, and/or a repeater.

One embodiment of the rule manager 600 includes the rule generation/definition engine 610. The rule generation/definition engine 610 facilities rule generation/definition by users (administrators). For example, users can define rules in a rule descriptive language (RDL) that can be automatically triggered and executed by the rule manager. Each rule can include one or more conditions that can be determined by the user and/or automatically by the system. Each condition is associated with a job. In operation, when a condition is evaluated to be true, the associated job is triggered and/or otherwise generated.

One embodiment of the rule manager 600 includes the action/event interface 615. The action/event interface 615 can receive events including ALF events. For example, the action/event interface 615 can receive events from an action log dispatcher (ALD) (also referred to as a dispatcher or a event manager dispatcher herein). In one embodiment, the ALD accumulates and distributes actions taken and logged by collaborators in the collaboration environment. The distributed events can be, for example, ALF events that indicate the user actions taken on content items in the web applications. The ALD can accumulate and distribute and/or otherwise provide sets of ALF events (e.g., multiple events) to the rule manager simultaneously. For example, in one embodiment, the ALF events can be distributed via an action such as, for example, action log 505 of FIG. 5.

One embodiment of the rule manager 600 includes the parsing engine 620. The parsing engine 620 parses each of the events to identify event criteria associated with the event such as, for example, an action type and/or an enterprise identifier (ID). The example rule manger 600 of FIG. 6 is shown including an event type parser 622 and an enterprise ID parser 624, however it is appreciated that other (any) criteria can be parsed from the event via the parsing engine 620.

One embodiment of the rule manager 600 includes the rule matching/selection engine 630. The rule matching/selection engine 630 is configured to access pre-defined rules from the rules database 650, and scan the pre-defined rules to select pre-defined rules that match particular event criteria. For example, the rule manger 600 can utilize filters (or criteria) to select or match ALF events with rules. Example filters include, but are not limited to, enterprise_id, all_enterprises, all_users, and event type.

In one embodiment, the rule matching/selection engine 630 include a rule parser 632. The rule parser 632 is configured to parse the rules to identify one or more one or more conditions associated with the rule and the corresponding job descriptions (also referred to herein as job templates) that are triggered if the condition occurs. The job descriptions are embedded in the rules and define the job to be performed. For example, each job indicates a process or type of work that is to be performed by one of the workers (e.g., distributed processing machines).

One embodiment of the rule manager 600 includes the job request generation engine 640. The job request generation engine 640 is configured to generate one or more job requests for each rule. For example, in one embodiment, the job request generation engine 640 generates a job request based on each job description (or job template) corresponding to each rule condition. As discussed above, the jobs indicate work to be performed by workers (e.g., workers 550 of FIG. 5).

FIG. 7 depicts a block diagram illustrating example components of a job manager 700 of a computing platform for generating, queuing, and ensuring job execution. The job manager 700 can, among other functions, route jobs to relevant queues 760 for performance by workers an track and/or otherwise monitor the status of each of the jobs. The job manager 700 can be, for example, job manager 540 of FIG. 5, although alternative configurations are possible.

The job manager 700 can include an administrator interface 705, a jobs interface 710, a leader election engine 715, an error detection engine 720, a status engine 725, a retry engine 730, a replication engine 740, a job scheduler 750, and various queues 760. As shown in the example of FIG. 7, the job manager 700 also includes storage databases 742 and 744, although these database can be considered as distinct in some embodiments. Additional or fewer components/modules/engines can be included in the rule manager 700 and/or in each illustrated component/module/engine. Further, although illustrated as included as part of the jobs manager 700, the components/modules/engines and/or the storage databases 742 and 744 can be physically and/or functionally distributed.

One embodiment of the jobs manager 700 includes the administrator interface 705. The administrator interface 705 can comprise any interface (e.g., a web interface) configured to facilitate direct administrator access for job submission, job status, or killing of jobs. In one embodiment, the administrator interface 705 can include a network interface having a networking module that enables the jobs manager 700 to mediate data in a network with an entity that is external to the jobs manager 700, through any known and/or convenient communications protocol supported by the host and the external entity. The network interface can include one or more of a network adaptor card, a wireless network interface card (e.g., SMS interface, WiFi interface, interfaces for various generations of mobile communication standards including but not limited to 1G, 2G, 3G, 3.5G, 4G, LTE, etc.,), Bluetooth, a router, an access point, a wireless router, a switch, a multilayer switch, a protocol converter, a gateway, a bridge, bridge router, a hub, a digital media receiver, and/or a repeater.

One embodiment of the jobs manager 700 includes the jobs interface 710. The jobs interface 710 can receive jobs including batched jobs. As discussed above, the jobs indicate work to be performed by workers (e.g., workers 550 of FIG. 5).

One embodiment of the jobs manager 700 includes the jobs interface leader election engine 715. As described herein, multiple instances of the job manager can be utilized in a distributed environment to prevent data loss and facilitate scalability. The leader election engine 715 can be used to guarantee that only one instance of the job manager 700 is performing operations so that the operations are not duplicated. For example, in one embodiment the leader election engine 715 is utilized to ensure that only one service in each cluster is retrying and/or replicating jobs.

One embodiment of the jobs manager 700 includes the error detection engine 720. For example, the error detection engine 720 can provide infinite loop detection. That is, in some cases, users/admins can generate rules that create an infinite loop such as, for example:

-   -   Rule 1: Condition/Job         -   If a file is uploaded/moved to folder A/move file to folder             B;     -   Rule 2: Condition/Job         -   If a file is moved to folder B/move file to folder A.

In one embodiment, the error detection engine 720 prevents such scenarios by injecting a unique token into the worker initiated API requests. The token flows through the API and web app and back into the ALF stream with the associated event. The rule manager can then pass the token along to the job manager where the job manager prevents jobs from being queued if the token had been seen too many times. Otherwise, the token would be added to the new job and the workers would need to reuse the token when executing the job.

One embodiment of the jobs manager 700 includes the status engine 725. The status engine 725 can track and/or otherwise monitor the status of jobs submitted to the queues. The status engine 725 ensures that jobs are executed. In one embodiment, jobs and status updates (started, completed, failed) are persisted in a local database (e.g., the local HBase cluster). The status engine 725 also responds to status queries received at the administrator interface (or web interface).

In one embodiment, status or progress cache is maintained by the job manager. The status or progress cache can provide status and/or progress updates (i.e., 10%, 20%, etc.) of jobs completed to interested clients (administrators). Additionally, as discussed above the job manager supports an API or administer interface for receiving these updates from the workers and then providing the details to clients via a job status query response. In one embodiment, because of the temporary nature of the updates, rather than storing the updates in HBase, the job manager will store them in memcache.

One embodiment of the jobs manager 700 includes the replication engine 740. The replication engine 740 can save or store the jobs to first and second databases 742 and 744. Each database can comprise an HBase at geographically remote data centers. As described in more detail below, once the job is stored in multiple data centers the job manager 700 can then respond to the rule manager (e.g., acknowledge the reception of the jobs).

One embodiment of the jobs manager 700 includes the job scheduler 750. The job scheduler 750 can generate jobs based on the job requests and determine the appropriate queues 760 for the jobs and distributes the jobs to the appropriate queues. In one embodiment the appropriate queues 760 are selected based on the type of job. That is, particular queues can be designed for and serviced by workers that are specifically configured to perform those jobs. By way of example and not limitation, the system can designate dedicated queues for the following jobs: preview jobs, video conversion jobs, text extraction jobs, virus scan jobs, thumbnail creation jobs, data loss prevention (DLP) jobs, etc. Alternatively or additionally, one or more general purpose queues could be utilized by one or more general purpose workers (i.e., workers configured to perform a variety of different types of jobs).

FIG. 8 depicts a data flow diagram illustrating an example process 800 for automatically translating events into one or more job requests in one or more back-end systems based on user (or administrator) specified rules, according to an embodiment. A rule manager such as, for example, rule manager 600 of FIG. 6, can, among other functions, perform the example process 800. The rule manager may be embodied as hardware and/or software, including combinations and/or variations thereof. In addition, in some embodiments, the rule manager can include instructions, wherein the instructions, when executed by one or more processors, cause the one or more processors to perform one or more processes including the following processes.

To begin, in process 810, the rule manager receives an event and, in process 812, parses the event to identify event criteria. As discussed above, the event can be an ALF event that is initiated by a web application (e.g., front-end system) responsive to an action taken on a content item in the collaborative cloud-based environment.

In process 812, the rule manager parses the event to identify event criteria. For example, the event criteria can include an action type (i.e., type of action performed that triggered the event, e.g., upload) or an enterprise identifier.

In process 814, the rule manager scans the rules based on the event criteria and, at decision process 816, determines if the event matches a rule. In one embodiment, the rule manger can also scan the rules for conditions that are compared to the event criteria to determine if an event matches a rule. In process 818, the rule manager selects a rule that matches the event criteria, if one exists. Next, in process 820, the rule manger identifies a job description associated with the selected rule. For example, the job description can indicate the type of job that is to be performed.

In process 822, the rule manager generates a new job request based on the job description and, in process 824, waits for additional new jobs to be generated to batch multiple job requests. Lastly, in process 826, the rule manager distributes the batched jobs to the jobs manger. As discussed below with reference to FIG. 11, in some embodiments, load balancers may be used to distribute events to multiple instances of the rule manager and jobs to multiple instances of the job manager, respectively. Additionally, the instances referred to herein are referring to additional distributed hardware resources.

FIG. 9 depicts a flow diagram illustrating an example process 900 for generating and storing a user-defined rule, according to an embodiment. A rule manager such as, for example, rule manager 600 of FIG. 6, can, among other functions, perform the example process 900. The rule manager may be embodied as hardware and/or software, including combinations and/or variations thereof. In addition, in some embodiments, the rule manager can include instructions, wherein the instructions, when executed by one or more processors, cause the one or more processors to perform one or more processes including the following processes.

To begin, in process 910, the rule manager receives information from an administer for defining a new rule. In one embodiment, the information includes a user defined condition and a corresponding job definition. For example, the condition “on file upload into folder A” can be received from the administrator with a corresponding job “move the file into folder B.” As discussed above, the user-defined (or pre-defined) rules can be applied to incoming events (e.g., ALF events) to automatically generate jobs to be performed by workers in a computing platform.

In one embodiment, the rule manager can extract various additional conditions and/or job descriptions based on, for example, the type of condition. This is referred to herein as a complex rule. For example, if the condition “on file upload” is received with the job description “scan file,” then the system can extract various jobs to perform in sequence: extract text, scan file for keyword, and quarantine file if keyword found.

In process 912, the rule manager generates the rule by associated with condition(s) with the corresponding job description(s) and, lastly, in process 914, the rule is stored in a rule database.

FIG. 10 depicts a flow diagram illustrating an example process 1000 for queuing jobs and ensuring job execution, according to an embodiment. A jobs manager such as, for example, jobs manager 700 of FIG. 7, can, among other functions, perform the example process 1000. The jobs manager may be embodied as hardware and/or software, including combinations and/or variations thereof. In addition, in some embodiments, the rule manager can include instructions, wherein the instructions, when executed by one or more processors, cause the one or more processors to perform one or more processes including the following processes.

To begin, in process 1010, the jobs manager receives a job initiated by the rule manager and, in process 1012 stores the job persistently in one or more data centers. In one embodiment, the jobs manger stores the job in multiple remote data centers at least one of which is geographically remote.

In process 1013, the jobs manager generates jobs responsive to the jobs requests and, in process 1014, the jobs manger determines an appropriate queue for the job. In one embodiment, the appropriate queues are selected based on the type of job. That is, particular queues can be designed for and serviced by workers that are specifically configured to perform those jobs. By way of example and not limitation, the system can designate dedicated queues for the following jobs: preview jobs, video conversion jobs, text extraction jobs, virus scan jobs, thumbnail creation jobs, data loss prevention (DLP) jobs, etc. Alternatively or additionally, one or more general purpose queues could be utilized by one or more general purpose workers (i.e., workers configured to perform a variety of different types of jobs).

In process 1016, the jobs manager distributes the job to the appropriate queue and, lastly, in process 1018, the jobs manager maintains the current status of the job. As described in more detail with reference to FIG. 11, status updates (e.g., started, completed, failed) can be persisted to the local HBase cluster.

FIG. 11 depicts a diagram illustrating another example event-based automation engine 1100 including a rule-based engine and a computing platform. As shown in the example of FIG. 11, the rule based engine includes a event manager dispatcher, an event load balancer, multiple rule managers, a job load balancer, multiple job managers, multiple rabbitMQ queues, and multiple workers. Additionally, a MySQL database is shown in communication with the multiple rule managers for storing the rules, a zookeeper distributed services system is shown in communication with the rule managers and the job managers as part of the distributed system to help coordinate various different services including coordination and distribution of new rules. Further, an HBase storage database is shown at a local data center and a second HBase storage database is replicated at a remote data center (i.e., remote from the first data center).

The rule manager is responsible for translating events it receives from the Action Log Dispatcher (ALD) (or Event Manager Dispatcher) into job requests depending on a set of customer specified rules. For example, if a file is uploaded to a certain folder, a task could be automatically created and assigned to a user for that file. More specifically, the rule manager generates jobs for content workflow based on the ALF stream. Importantly, incoming events are not acknowledged until jobs are persisted to Hbase and thus the rule matching and job generation step has low latency. In addition, the rules are user-defined and thus any number of rule can be defined. The rule manager can scale (i.e., with additional instances) with the increasing number of rules.

In one embodiment, events are distributed from an ALF system via the ALD service. The ALD can send a request containing a set of events to the rule manager. Each event can be described as an action log. Thus, for each action log the rule manager can parse out the action_type and enterprise_id and then scan for rules matching the action_type and enterprise_id against its local cache.

In one embodiment, the rules are defined using a Rule Description Language (RDL) which can be parsed by the rule manager to extract the filters and job template. For example, rules can have an optional set of simple conditional filters such as, for example, “=” by which to filter out jobs to avoid the need to send no-op jobs to the job manager. The filters work by comparing data extracted from the action log against predefined static values. For job creation, rules can include a template job description that the rule manager can populate using data from the action log. The filled out template is essentially a serialized job body.

Once the events in the current request from the ALD are evaluated, the rule manager can forward the generated jobs to the job manager. The rule manager will receive an acknowledgement from the job manager and send an acknowledgement back to the ALD. If no jobs are created from a request from the ALD, then the rule manager will simply acknowledge the request immediately.

The job manager is a component of content workflow that receives job requests from the rule manager. In addition to supporting content workflow, the job manager is also intended to be a general-purpose job system that can provide asynchronous job execution for other services. The job manager is generally responsible for creating new jobs and monitoring the status of jobs. The job manager essentially ensures that a job will be executed. As discussed above, new jobs and status updates (e.g., started, completed, failed) can be persisted to the local HBase cluster.

In one embodiment, when the job manager receives a new job request it first persistently stores the job to HBase. Once the job has been saved to HBase the job manager will acknowledge the job request and thereby guarantee the execution of the job. After the job manager has acked the job request, the job manager will then queue the job in RabbitMQ for execution. Workers actively pick up jobs off the queue and execute these jobs.

In one embodiment, prior to queuing the job, the job manager can inject callbacks into the job description to be notified by a worker before it begins executing a job, after it finishes executing a job, and/or if an error occurs during execution. To handle temporary errors, the job manager uses an actor to periodically re-queue jobs that have not been started or completed after a configurable amount of time. The job manager also has an actor that is dedicated to replicating to the remote HBase cluster on a configurable interval.

As illustrated in the example of FIG. 11, in one embodiment, the job managers receive requests from behind the job load balancer, which distributes requests between multiple job manager instances. In one embodiment, each instance runs a Jetty Web Server and Scalatra that are bundled in box-common. These services are used to handle communication to the job manager including receiving requests for new jobs and also for status updates from workers.

In one embodiment, each request to the rule manager can contain a batch of requests. The jobs (job requests) sent from the rule manager to the job manager can also be batched. In some embodiments, a single request from the rule manager will contain all the jobs that should be generated for a request from the action log dispatcher (ALD). A single event from the dispatcher an thus spawn a group of jobs (e.g., FILE_UPLOAD could trigger virus scanning and text extraction jobs). The job manager responds to a request by indicating, for each group of jobs, whether the entire group of jobs is guaranteed to be run. When an incoming job request is written to HBase it is at that point “guaranteed” by the job manager. This guarantee will be reflected in the response. Additionally, the web interface scales horizontally by deploying additional servers with the job manager service.

In one embodiment, rule updates are performed through the rule manager web application. For example, the web application can perform CRUD operations on rules using the DB_Model framework. For the rule manager to keep its internal cache (or database) of rules in sync with the web application rule changes, the web application can insert an event into the ALF stream for every change to the rules. The rule manager processes all ALF events at least once, and thus, the rule manager identifies the rule update event and can responsively update the version in Zookeeper to notify all subscribing rule manager instances to update their local caches (rule databases).

In one embodiment, the rule manager utilizes RDL to describe rules. The RDL includes syntax for facilitating translation of an action to a job. In one embodiment, each rule has a rule description defined using RDL. The following snippet illustrates the basic structure of an RDL rule:

{  “rdl_version”: <int> // what version of the RDL are we using  “rule_id”: <int> // id of the rule. Useful for reporting/debugging  “action_log_version”: <int> // what version of the action was this written against  “job”: {   /**   * Template of the job body that would be forwarded to the job manager.   * See jobs for more   **/  }  “filter”: {   // filters we need to apply before job creation. see filters for more  } }

In one embodiment, rules are stored in a MySQL database. However, an additional index table can allow the rule manager to quickly filter rules by enterprise id and action type. An example Rules Search Index Table Schema and the associated Rules Table Schema follow.

Rules Search Index Table Schema:

-   -   rule_search_index_id—primary id     -   rule_id—foreign key to g_box content_workflow_rules     -   action_type_id—id of the type of action that occurred     -   enterprise_id—id of the enterprise for which to apply this rule     -   (this field is set to 0 if there is no such specific enterprise)     -   all_enterprises—boolean of whether the rule applies to all         enterprise users. If this is true, enterprise_id is set to 0.     -   all_sers—boolean of whether the rule applies to all users. If         this is true, enterprise_id is set to 0.     -   created—timestamp of when the rule_search_index was created     -   updated—timestamp of when the rule_search_index was updated     -   deleted—timestamp of when the rule_search_index was deleted

And an example Rules Table Schema:

-   -   rule_id—primary id     -   description—description of the rule specified in RDL     -   created—timestamp of when the rule was created     -   updated—timestamp of when the rule was updated     -   deleted—timestamp of when the rule was deleted

To prevent conflicts of fields used to filter rules aside from action_type_id, only one field from the set of these “filter fields” (enterprise_id, allEnterprises, allUsers) is used. Examples of valid values for the “filter fields” include, but are not limited to:

-   -   Rule applies to all enterprise actions:         -   enterprise_id=0;allEnterprises=true;allUsers=false     -   Rule applies to actions from enterprise 32:         -   enterprise_id=32;allEnterprises=false;allUsers=false     -   Rule applies to all users (free+enterprise):         -   enterprise_id=0;allEnterprises=false;allUsers=true

In one embodiment, the rule manager also supports a ruleset. For example, rules that form part of a logical workflow can be grouped together into a ruleset. In this case, a ruleset_id is included with the Rules Template Table Schema. Users can interact with this feature from the UI.

In one embodiment, rules are cached in-memory of the rule manager instance. As discussed above, these local caches of all rule manager instances are synchronized via versioning in Zookeeper.

In one embodiment, the rule manager supports the following basic analysis of rules:

-   -   1. Given an event, find all rules that will be applied     -   2. Given an event, list all jobs generated

The service can also be set up with a secondary index that will allow aggregation counts of the kinds of rules or jobs present in the system.

In one embodiment, the rule manager supports templating. Templating includes the process of allowing the rule manager to populate fields from the action log into a given field or position in the job template. The fields can reference any field in the API event object.

In one embodiment, the rule manager supports versioning. Versioning allows the rule manager to check the action log version and the RDL version to determine if an incoming action log data can be successfully applied. For user-defined filters, only fields in the official Events API can be referenced. The rule manager is responsible for ensuring fields in the Events API are correctly extracted from action log data. This means that rule manager is responsible for maintaining backwards compatibility.

In one embodiment, the rule manager supports permission control. That is, requests to the rule manager must be authenticated.

FIGS. 12A and 12B depict an example sequence diagram illustrating operation and signaling of the various components of an event-based automation engine including a rule-based engine and a computing platform, according to an embodiment. The sequence diagram is generally self-explanatory although some description is provided below.

To begin, as discussed above, the rule dispatcher continuously accumulates events. For example ALF events can be accumulated from via or more action logs such as, for example, action log 505 of FIG. 5. The events are then load balanced and a portion of the ALF events sent to each of multiple instances of the rule manager. The rule manager translates each event into one or more job requests as described herein and batches the jobs. The batched jobs are load balanced and a portion of the jobs sent to each of multiple instances of the job manager. The job manger saves the jobs to persistent memory. As discussed herein, the job manager saves redundantly at multiple data centers and subsequently responds to the rule manager which, in turn, notifies the rule dispatcher. The job manager then generates jobs associated with the job requests.

Referring next to FIG. 12B, the job manager determines the appropriate queue(s) for the jobs. As discussed above, some workers can be specialized. Workers can access their appropriate and/or associated queues to access jobs. Once the worker has a new job, the worker can send a request to the job manager to perform the job. The job manager responds with a proceed or deny. If the worker receives to the okay to proceed on the work, then the worker performs the job and provides a completion status to the job manager. The job manager subsequently updates the status of the job.

FIG. 13 illustrates a diagrammatic representation of a machine in the example form of a computer system within which a set of instructions, for causing the machine to perform any one or more of the methodologies discussed herein, may be executed.

In alternative embodiments, the machine operates as a standalone device or may be connected (e.g., networked) to other machines. In a networked deployment, the machine may operate in the capacity of a server or a client machine in a client-server network environment, or as a peer machine in a peer-to-peer (or distributed) network environment.

The machine may be a server computer, a client computer, a personal computer (PC), a user device, a tablet PC, a laptop computer, a set-top box (STB), a personal digital assistant (PDA), a cellular telephone, an iPhone, an iPad, a Blackberry, a processor, a telephone, a web appliance, a network router, switch or bridge, a console, a hand-held console, a (hand-held) gaming device, a music player, any portable, mobile, hand-held device, or any machine capable of executing a set of instructions (sequential or otherwise) that specify actions to be taken by that machine.

While the machine-readable medium or machine-readable storage medium is shown in an exemplary embodiment to be a single medium, the term “machine-readable medium” and “machine-readable storage medium” should be taken to include a single medium or multiple media (e.g., a centralized or distributed database, and/or associated caches and servers) that store the one or more sets of instructions. The term “machine-readable medium” and “machine-readable storage medium” shall also be taken to include any medium that is capable of storing, encoding or carrying a set of instructions for execution by the machine and that cause the machine to perform any one or more of the methodologies of the presently disclosed technique and innovation.

In general, the routines executed to implement the embodiments of the disclosure, may be implemented as part of an operating system or a specific application, component, program, object, module or sequence of instructions referred to as “computer programs.” The computer programs typically comprise one or more instructions set at various times in various memory and storage devices in a computer, and that, when read and executed by one or more processing units or processors in a computer, cause the computer to perform operations to execute elements involving the various aspects of the disclosure.

Moreover, while embodiments have been described in the context of fully functioning computers and computer systems, those skilled in the art will appreciate that the various embodiments are capable of being distributed as a program product in a variety of forms, and that the disclosure applies equally regardless of the particular type of machine or computer-readable media used to actually effect the distribution.

Further examples of machine-readable storage media, machine-readable media, or computer-readable (storage) media include, but are not limited to, recordable type media such as volatile and non-volatile memory devices, floppy and other removable disks, hard disks, optical disks (e.g., Compact Disk Read-Only Memory (CD ROMS), Digital Versatile Disks, (DVDs), etc.), among others, and transmission type media such as digital and analog communication links.

The network interface device enables the machine 700 to mediate data in a network with an entity that is external to the host server, through any known and/or convenient communications protocol supported by the host and the external entity. The network interface device can include one or more of a network adaptor card, a wireless network interface card, a router, an access point, a wireless router, a switch, a multilayer switch, a protocol converter, a gateway, a bridge, bridge router, a hub, a digital media receiver, and/or a repeater.

The network interface device can include a firewall which can, in some embodiments, govern and/or manage permission to access/proxy data in a computer network, and track varying levels of trust between different machines and/or applications. The firewall can be any number of modules having any combination of hardware and/or software components able to enforce a predetermined set of access rights between a particular set of machines and applications, machines and machines, and/or applications and applications, for example, to regulate the flow of traffic and resource sharing between these varying entities. The firewall may additionally manage and/or have access to an access control list which details permissions including for example, the access and operation rights of an object by an individual, a machine, and/or an application, and the circumstances under which the permission rights stand.

Other network security functions can be performed or included in the functions of the firewall, can be, for example, but are not limited to, intrusion-prevention, intrusion detection, next-generation firewall, personal firewall, etc. without deviating from the novel art of this disclosure.

Unless the context clearly requires otherwise, throughout the description and the claims, the words “comprise,” “comprising,” and the like are to be construed in an inclusive sense, as opposed to an exclusive or exhaustive sense; that is to say, in the sense of “including, but not limited to.” As used herein, the terms “connected,” “coupled,” or any variant thereof, means any connection or coupling, either direct or indirect, between two or more elements; the coupling of connection between the elements can be physical, logical, or a combination thereof. Additionally, the words “herein,” “above,” “below,” and words of similar import, when used in this application, shall refer to this application as a whole and not to any particular portions of this application. Where the context permits, words in the above Detailed Description using the singular or plural number may also include the plural or singular number respectively. The word “or,” in reference to a list of two or more items, covers all of the following interpretations of the word: any of the items in the list, all of the items in the list, and any combination of the items in the list.

As used herein, a “module,” “a manager,” a “handler,” a “detector,” an “interface,” or an “engine” includes a general purpose, dedicated or shared processor and, typically, firmware or software modules that are executed by the processor. Depending upon implementation-specific or other considerations, the module, manager, hander, or engine can be centralized or its functionality distributed. The module, manager, hander, or engine can include general or special purpose hardware, firmware, or software embodied in a computer-readable (storage) medium for execution by the processor. As used herein, a computer-readable medium or computer-readable storage medium is intended to include all mediums that are statutory (e.g., in the United States, under 35 U.S.C. §101), and to specifically exclude all mediums that are non-statutory in nature to the extent that the exclusion is necessary for a claim that includes the computer-readable (storage) medium to be valid. Known statutory computer-readable mediums include hardware (e.g., registers, random access memory (RAM), non-volatile (NV) storage, to name a few), but may or may not be limited to hardware.

The above detailed description of embodiments of the disclosure is not intended to be exhaustive or to limit the teachings to the precise form disclosed above. While specific embodiments of, and examples for, the disclosure are described above for illustrative purposes, various equivalent modifications are possible within the scope of the disclosure, as those skilled in the relevant art will recognize. For example, while processes or blocks are presented in a given order, alternative embodiments may perform routines having steps, or employ systems having blocks, in a different order, and some processes or blocks may be deleted, moved, added, subdivided, combined, and/or modified to provide alternative or subcombinations. Each of these processes or blocks may be implemented in a variety of different ways. Also, while processes or blocks are at times shown as being performed in series, these processes or blocks may instead be performed in parallel, or may be performed at different times. Further, any specific numbers noted herein are only examples: alternative implementations may employ differing values or ranges.

The teachings of the disclosure provided herein can be applied to other systems, not necessarily the system described above. The elements and acts of the various embodiments described above can be combined to provide further embodiments.

Any patents and applications and other references noted above, including any that may be listed in accompanying filing papers, are incorporated herein by reference. Aspects of the disclosure can be modified, if necessary, to employ the systems, functions, and concepts of the various references described above to provide yet further embodiments of the disclosure.

These and other changes can be made to the disclosure in light of the above Detailed Description. While the above description describes certain embodiments of the disclosure, and describes the best mode contemplated, no matter how detailed the above appears in text, the teachings can be practiced in many ways. Details of the system may vary considerably in its implementation details, while still being encompassed by the subject matter disclosed herein. As noted above, particular terminology used when describing certain features or aspects of the disclosure should not be taken to imply that the terminology is being redefined herein to be restricted to any specific characteristics, features, or aspects of the disclosure with which that terminology is associated. In general, the terms used in the following claims should not be construed to limit the disclosure to the specific embodiments disclosed in the specification, unless the above Detailed Description section explicitly defines such terms. Accordingly, the actual scope of the disclosure encompasses not only the disclosed embodiments, but also all equivalent ways of practicing or implementing the disclosure under the claims.

While certain aspects of the disclosure are presented below in certain claim forms, the inventors contemplate the various aspects of the disclosure in any number of claim forms. For example, while only one aspect of the disclosure is recited as a means-plus-function claim under 35 U.S.C. §112, ¶6, other aspects may likewise be embodied as a means-plus-function claim, or in other forms, such as being embodied in a computer-readable medium. (Any claims intended to be treated under 35 U.S.C. §112, 16 will begin with the words “means for”.) Accordingly, the applicant reserves the right to add additional claims after filing the application to pursue such additional claim forms for other aspects of the disclosure. 

1. A computer-implemented method of facilitating event-based automation in a collaborative cloud-based platform, the method comprising: receiving an event at a rule manager system of the collaborative cloud-based platform, wherein the event is received at the rule manager system responsive to an action taken by a collaborator of the collaborative cloud-based platform on a content item stored in one or more backend systems of the collaborative cloud-based platform, wherein the content item comprises electronic content that is remotely accessible to the collaborator user via a user device in communication with the collaborative cloud-based platform; and translating, by a computer processor of the rule manager system, the event into one or more job requests by: parsing the event to identify event criteria; accessing pre-defined rules from a memory in communication with the computer processor; scanning the pre-defined rules to select a first pre-defined rule that matches the event criteria; and generating a job request associated with the first pre-defined rule.
 2. The computer-implemented method of claim 1, wherein scanning the pre-defined rules to select the first pre-defined rule that matches the event criteria further comprises: parsing the first pre-defined rules to identify an associated first condition; and selecting the first pre-defined rule if the first condition matches the event criteria.
 3. The computer-implemented method of claim 2, further comprising: identifying a job description associated with the first pre-defined condition, the job description identifying a type of job; wherein the job request associated with the first pre-defined rule indicates the type of job identified by the job description associated with the first pre-defined condition.
 4. The computer-implemented method of claim 2, wherein the first pre-defined rule includes multiple conditions each having a corresponding job description.
 5. The computer-implemented method of claim 1, wherein the event is initiated at a front-end web application and distributed to the rule manager system via an event load balancer.
 6. The computer-implemented method of claim 1, wherein the event is associated with an action captured by an action log framework.
 7. The computer-implemented method of claim 1, further comprising: batching multiple job requests by a jobs load balancer; and distributing, by the jobs load balancer, the batched job requests to multiple job manager systems.
 8. The computer-implemented method of claim 1, further comprising: receiving, at an administrator interface of the rule manager system, information defining the first pre-defined rule including a user-defined condition and a user-defined job description; wherein the information for generating the first pre-defined rule includes a condition and a corresponding job description, and wherein the condition, when met, triggers generation of a job defined by the corresponding job description.
 9. The computer-implemented method of claim 1, wherein the information for generating the first pre-defined rule is described in a Rule Descriptive Language (RDL).
 10. The computer-implemented method of claim 1, further comprising: receiving, at an administrator interface of the rule manager system, information defining the first pre-defined rule including a first action associated with the event; identifying, by the rule manager system, one or more conditions associated with the action and a corresponding job description for each of the one or more conditions.
 11. The computer-implemented method of claim 1, wherein the criteria comprises an action type or an enterprise identifier.
 12. The computer-implemented method of claim 1, further comprising: distributing, by the rule manager system, jobs to a job manager system.
 13. The computer-implemented method of claim 12, further comprising: generating, by the jobs manager system, a job responsive to the job request.
 14. The computer-implemented method of claim 13, further comprising: determining, by the jobs manager system, an appropriate queue of multiple queues, wherein each queue is associated with different workers; and adding, by the jobs manager system, the job to the appropriate queue.
 15. The computer-implemented method of claim 14, wherein determining the appropriate queue is based on the type of job.
 16. The computer-implemented method of claim 13, further comprising maintaining the status of the job.
 17. The computer-implemented method of claim 13, further comprising: persistently storing, by the jobs manager, the jobs; and responsive to the storing, sending, by the jobs manager, an acknowledgment of the jobs to the rule manager.
 18. A collaboration system for facilitating event-based automation in a collaborative cloud-based platform, the system comprising: a processor; an interface configured to receive an event responsive to an action taken by a collaborator of the collaborative cloud-based platform on a content item stored in one or more backend systems of the collaborative cloud-based platform, wherein the content item comprises electronic content that is remotely accessible to the collaborator via a user device in communication with the collaborative cloud-based platform; a memory unit having instructions stored thereon which, when executed by the processor, cause the collaboration system to translate the event into one or more job requests by: parsing the event to identify event criteria; accessing pre-defined rules from a memory in communication with the computer processor; scanning the pre-defined rules to select a first pre-defined rule that matches the event criteria; and generating a job request associated with the first pre-defined rule.
 19. A collaboration system of claim 18, wherein the instructions, when executed by the processor, further cause the collaboration system to translate the event received in the collaborative cloud-based platform by: parsing the first pre-defined rules to identify an associated first condition; and selecting the first pre-defined rule if the first condition matches the event criteria.
 20. A collaboration system of claim 19, wherein the instructions, when executed by the processor, further cause the collaboration system to translate the event received in the collaborative cloud-based platform by: identifying a job description associated with the first pre-defined condition, the job description identifying a type of job; wherein the job request associated with the first pre-defined rule indicates the type of job identified by the job description associated with the first pre-defined condition.
 21. A collaboration system of claim 18, wherein the instructions, when executed by the processor, further cause the collaboration system to: batch multiple job requests by a jobs load balancer; and distribute the batched job requests to multiple job manager systems.
 22. A collaboration system of claim 18, wherein the instructions, when executed by the processor, further cause the collaboration system to: receive information defining the first pre-defined rule including a user-defined condition and a user-defined job description; wherein the information for generating the first pre-defined rule includes a condition and a corresponding job description, and wherein the condition, when met, triggers generation of a job defined by the corresponding job description.
 23. A collaboration system of claim 18, wherein the information for generating the first pre-defined rule is described in a Rule Descriptive Language (RDL).
 24. A collaboration system of claim 18, wherein the instructions, when executed by the processor, further cause the collaboration system to: receive information defining the first pre-defined rule including a first action associated with the event; identify one or more conditions associated with the action and a corresponding job description for each of the one or more conditions.
 25. A collaboration system of claim 18, wherein the criteria comprises an action type or an enterprise identifier.
 26. A collaboration system of claim 18, wherein the instructions, when executed by the processor, further cause the collaboration system to: generate a job responsive to generation of the job request; determine an appropriate queue of multiple queues, wherein each queue is associated with different workers; and add the job to the appropriate queue.
 27. A collaboration system of claim 26, wherein the appropriate queue is based on the type of job.
 28. A collaboration system of claim 18, wherein the instructions, when executed by the processor, further cause the collaboration system to maintain the status of the job.
 29. A collaboration system for facilitating event-based automation in a collaborative cloud-based platform, the system comprising: a rules database configured to store user-specified rules for translating events into job requests, wherein each event occurs responsive to an action taken by a collaborator of the collaborative cloud-based platform on a content item stored in one or more data warehouses of the collaborative cloud-based platform, wherein the content item comprises electronic content that is remotely accessible to the collaborator via a user device in communication with the collaborative cloud-based platform; and; a rules manager system having a processor and a computer-readable storage medium storing instructions to be implemented by the processor, wherein the instructions, when executed by the processor, cause the rules manager system to translate events received in the collaborative cloud-based platform into one or more job requests by parsing the events to identify event criteria, accessing the user-specified rules from the rules database, scanning the user-specified rules to select rules that match the event criteria, and generating a job requests based on the selected rules.
 30. A collaboration system of claim 29, further comprising: a jobs manager system having a processor and a computer-readable storage medium storing instructions to be implemented by the processor, wherein the instructions, when executed by the processor, cause the rules manager system to: generate jobs responsive to reception of the job requests from the rules manager system; determine an appropriate queue of multiple queues, wherein each queue is associated with different workers; and add the job to the appropriate queue. 